When I double click on the program (or shortcut icon), a message appears saying "Program initialization error - Make sure all the dll files are installed properly.": Either you have not installed the software properly or they are not registered to Windows properly. In the later case, you need to restart your computer.
When I start the program, it says "Software Expired, Please get a valid registration number": Either you have not put the registration number and code in the "Administrative Configuration", or you have put the wrong registration number and code, and the trial period of 10 days expired. In the first case, please get a valid registration number from your distributor, or contact http://nepalitimer.tripod.com/, and then put the valid registration number in the "Administrative Configuration" tab. In the later case too, you will have to type in the right registration number and code in the same place.
The client software cannot connect to the server in my network, and the connection indicator in the softwares is always "Red": The connection indicator is the red rectangle in both the server and client interfaces which turn green when connected to each other. If they are red, the client is not connected to the server and vice versa. The following may be the cause:
When I click on the "Start" button a message appears saying "Error connecting to client *" (where * is the computer number): The client is not connected to the server. Either the client computer is not on, or the client software in that computer is not running, or it is due to network problem. Please check the above parameters. The message as such will cause no harm. You can still monitor the usage time, though the customer in the client computer cannot see the usage time.
When I click on the Time Sync button, a message appears saying "Windows socket not connected to computer properly, please try later":The Time Sync button is for synchronization of time in client computer with the server computer. The button generates such error if the server is not connected to the client at all or there is some error in connection after initial connection.
When saving changes in "Configuration" button, a message appears saying some charge value should not be zero:There are 3 inputs in the charge configuration tab in the "Configuration" interface of server, whose value should not be zero. The minimum charge, the time (in minutes) allowed for the minimum charge, and the per hour charge. Please make sure you have typed the charge rates properly.
My computer had an error and now the icon in the system tray is not seen, but I had opened the program and it was running:This program runs only one instance in a computer. Sometimes due to some error in the explorer.exe of windows, some icons in the system tray, including TNIUT icon disappears. But if your program was running, it is still running. So do not worry. Just double click in the start menu or desktop shortcut or the program icon itself. This will first detect if the program was already running before, and if it was, then it will show up the window which was already running. You will see the timers running normally.